What are Soft Skills?
To be successful, many organisations recognise that the way in which we conduct business is just as important as what we actually achieve. Soft skills relate to the key behaviours and underpinning psychology required to do business effectively. Be this buying, selling or simply managing an existing commercial situation, every business manager needs to hone their skills to act and behave in an appropriate and effective manner. Correspondingly, through developing and refining these ‘soft skills’, successful managers have experienced a significant improvement in their bottom-line results.
There are many different definitions of soft skills. Our expertise is in the following areas:
- Influencing and negotiation
- Leadership skills
- Relationship Management
- Creativity and innovation
- Intuition
- Rapport and interpersonal sensitivity
- Emotional resilience and commitment
- Communications
These are applicable in the following commercial environments:
- Sales – winning, influencing and retaining key customer groups
- Purchasing – negotiating, protecting and enhancing critical value for the business
- Business relationships and alliances – maintaining collaboration whilst ensuring delivery to the bottom-line
Soft skills are particularly relevant for commercial teams who need to work together – often under pressure – to create strategic and/or business-critical solutions.
At Cordie we have qualified experts who are able to work with you in each of the above fields. We use our expertise in emotional intelligence, NLP, Myers-Briggs® and other psychological/behavioural applications to increase self-awareness and develop your personal skills inventory. Each of our staff has a successful business background together with an excellent track record of achievement. See our how we work page for further details about how we could with you. |
